Terms of service
Terms of Service — GENART COLLECTION
Effective Date: November 17, 2024
These Terms of Service (hereinafter “Terms”) govern the use of all services provided by GENART COLLECTION (hereinafter “this Site”).
By using this Site, you agree to be bound by these Terms.
Article 1 – Scope of Application
These Terms apply to all users of this Site and govern all transactions between the customer and this Site.
Article 2 – User Registration
To use certain services, you may be required to complete a registration process.
If any registration information is found to be false, inaccurate, or incomplete, we reserve the right to refuse or cancel your registration.
Article 3 – Prohibited Conduct
You must not engage in any of the following while using this Site:
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Actions that violate laws or public order and morals
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Acts that cause harm or disadvantage to other users or third parties
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Submitting false information
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Interfering with the operation of this Site
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Any other conduct deemed inappropriate by this Site
Article 4 – Product Purchases
You may purchase products offered on this Site in accordance with our stated procedures.
Product prices, availability, and other conditions are as displayed on individual product pages.
Once a purchase is complete, cancellations will not be accepted unless specifically permitted by this Site.
Article 5 – Payment
You agree to pay all product costs using the payment methods designated by this Site.
Any transaction-related fees are your responsibility.
Article 6 – Shipping and Delivery
Products will be shipped using the methods specified by this Site.
We are not responsible for delays, accidents, or other issues during delivery. Shipping conditions follow the policies of the shipping provider.
Article 7 – Returns and Exchanges
Returns and exchanges are subject to our separate Return & Refund Policy.
We generally do not accept returns or exchanges due to customer preference.
Article 8 – Disclaimer
This Site shall not be liable for any direct or indirect damages resulting from the use of our services.
We do not guarantee exact matches for color, size, or other visual characteristics unless a clear discrepancy from the product description is present.
Article 9 – Intellectual Property
All content on this Site (text, images, designs, etc.) is the property of this Site or a third party with lawful rights.
Users may not reproduce, copy, sell, or otherwise use any content without prior written permission.
Article 10 – Changes to Terms
We may modify these Terms at any time without prior notice.
By continuing to use this Site after such changes, you are deemed to have accepted the revised Terms.
Article 11 – Governing Law and Jurisdiction
These Terms shall be governed by the laws of Japan.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the court having jurisdiction over our office location in Japan.
GENART COLLECTION Operations Office